In an effort to reduce waste and go green, B&W Tek has announced that it will no longer supply printed manuals as part of standard shipments. Instead, customers will be provided all manuals on USB drives containing software and support videos that are already being shipped to customers as part of the standard packages.
B&W Tek is leaving open the option for customers to request paper copies, and customers also have the option to print out any paper manuals that they deem necessary from the digital versions that they receive.
The company is also working diligently to supply more support videos that will lead customers through installation and troubleshooting, further improving usage and accessibility for customers.
About B&W Tek
B&W Tek is the global leader in innovative mobile spectroscopy solutions. Since our establishment in 1997 in Newark, Delaware, USA as a provider of OEM laser and spectrometer modules and components, we have grown into an industry-leading total solutions provider, coupling our core technologies with custom design and manufacturing capabilities. We utilize our own key building blocks consisting of spectrometers, light sources, sampling accessories and software capabilities to produce complete solutions based on portable and handheld spectroscopy and laser instrumentation. B&W Tek provides Raman, LIBS, UV-Vis and NIR solutions for the pharmaceutical, biomedical, materials science, chemical, safety, security and research communities. B&W Tek’s mobile spectroscopy solutions provide point of need measurements for actionable results.
19 Shea Way
Newark, DE 19713 USA