Frequently Asked Questions

Spectrometer Modules FAQs

TE Cooled
Q – How do I know if a model is TE Cooled?
A – If the spectrometer model name starts with BTC it is a TE Cooled unit.

Non-cooled
Q – How do I know if a model is non-cooled?
A – If the spectrometer model name starts with BRC it is a non-cooled unit.

BWSpec™
Q – Where can I download a copy of the BWSpec™ software?
A – BWSpec™ can be downloaded from our website for those who have a valid login. The link is located here.

Q – I lost my BWSpec CD, how do I get a new one?
A – If your unit is less than 1 year old from date of purchase, you may login to our downloads website to download a copy of the software.

Q – How often does one need to acquire a dark scan during a period of usage?
A – If you change the integration time, a new dark scan must be taken if using the Dark Subtract feature.
If you’re measuring condition change, such as keeping the shutter open while taking a dark measurement to eliminate the ambient light affect, then you must take a dark measurement.

Q – What is the intent of a reference scan?
A – 1. To normalize the instrument response curve.
A – 2. To remove etaloning effect in back-thinned CCD based instruments.

Q – What does TR mean?
A – T stands for Transmittance; R stands for Reflectance

Purchasing
Q – How are the sales quotes provided?
A – All quotes are provided in USD. Price quoted FOB: Delaware USA; Shipping & Handling not included.
 
Q – Is the software included in the purchase of spectrometer?
A – Yes, BWSpec software will be provided